1. Who this notice applies to

This notice applies to visitors of our website and anyone who contacts us via our forms or email addresses published on this site.

It describes processing connected with responding to enquiries, preparing quotations, managing customer relationships, operating our IT systems, and keeping our website secure.

2. Data controller

The data controller responsible for your personal data is:

Safe Move Logistics Ltd. Şti. Alacaatlı Mahallesi 4844 Cadde No:5/24, Çankaya, Ankara, Türkiye Email: info@safemove.com.tr

We decide why and how your personal data is processed for the purposes described in this notice.

3. Personal data we collect

When you use our contact or quote forms, we typically process: your name; email address; phone number if you provide it; and the content of your message (including relocation details or other information you choose to share).

When you browse our website, limited technical data may be processed automatically (such as IP address, browser type, and basic device information) where necessary for security, fraud prevention, and the stable operation of the site.

4. Purposes and legal bases (GDPR Article 6)

We use your personal data for the following purposes and on the following legal bases:

– To respond to your enquiry and, where relevant, prepare and deliver a quotation or contract (performance of a contract or steps prior to a contract under Article 6(1)(b) GDPR; and/or our legitimate interests in operating our business and communicating with prospective customers under Article 6(1)(f)).

– To administer our relationship with you and improve our services (legitimate interests under Article 6(1)(f), balanced against your rights).

– To maintain security of our website and forms and to prevent misuse (legitimate interests under Article 6(1)(f)).

– To comply with legal obligations, such as responding to lawful requests from authorities (Article 6(1)(c)).

Where we rely on consent for a specific processing activity, we will obtain it separately and you may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

5. Retention, recipients, and security

We retain enquiry and contact details only as long as necessary for the purposes above, including handling follow-up questions, resolving disputes, and satisfying legal, accounting, or reporting requirements.

We do not sell your personal data. We may share data with trusted service providers (such as hosting, email delivery, or IT support) who process data on our instructions under appropriate agreements.

We may disclose information where required by law or by competent regulatory or judicial authorities.

We implement appropriate technical and organisational measures designed to protect personal data against accidental loss, unauthorised access, alteration, or disclosure.

6. International transfers

Your information may be processed in Türkiye and, depending on our service providers, in other countries.

When we transfer personal data from the EEA or UK to countries that have not been recognised as providing an adequate level of protection, we use safeguards such as the Standard Contractual Clauses adopted by the European Commission (or equivalent UK-approved mechanisms), unless another legal ground applies.

7. Your rights and how to complain

Depending on your situation, you may have the right to request access to your personal data, rectification, erasure, restriction of processing, data portability, and to object to processing based on legitimate interests.

Where processing is based on consent, you may withdraw consent at any time.

You may lodge a complaint with a supervisory authority in your country of habitual residence, place of work, or place of an alleged infringement. In the United Kingdom you may contact the Information Commissioner’s Office (ICO). EU supervisory authorities are listed by each Member State’s national regulator.

To exercise your rights or ask questions about this notice, contact us at info@safemove.com.tr or write to the postal address above. We may need to verify your identity before responding.

We may update this notice from time to time; the current version will always be published on this page.